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Health & Disability Team

Poole Jobcentre has a specialist team of Health & Disability Advisors to assist Employment Support Allowance customers.

The team is based on the first floor of Poole Jobcentre in Zone C. There is a lift facility available.

We will help, motivate and support you in your return to work. The team can:

Employment and Support Allowance (ESA) Job Club

ESA Job Club

Session 1, 9.00am – 10.30am

Session 2, 10.30am – 12.00pm

Every Monday in the IT suite

First Floor of Poole Job Centre

Get access to a computer along with help and support in applying for jobs.

At the ESA Job Club, you can:

  • access the internet
  • check your Universal Jobmatch account and other job websites
  • check your emails
  • get advice on your CV and job applications
  • meet other job seekers
  • read the local newspapers
  • get the latest vacancies
  • find out about courses for job seekers
  • use our telephone to call employers

Speak to your Health and Disability advisor about joining our weekly job club.

Work Related Activity

If you have been placed in the Work Related Activity Group (WRAG), you will need to take part in work-focused interviews and work-related activities if your adviser asks you to. Your adviser will work with you and offer advice and support to help you into work.

What activities could I undertake?

The activities you will be asked to carry out will depend upon your individual circumstances.

If you do not take part in work-focused interviews, or carry out the work-related activities that your adviser asks you to do, your benefit may be reduced until you do so.

Some activities that may help you prepare for work in the future include:

  • put together a plan to help you back to work
  • look for training courses to develop your skills
  • develop a positive health statement
  • complete a 'better off calculation' with your adviser
  • write a diary of what you do each day
  • check public transport timetables and plan how you would get to 'x' on time
  • list your skills and experience from previous employment
  • look at local newspapers
  • list the employers you may want to work for
  • research the skills needed to do a certain job
  • attend the Jobcentre as if you were going to a job interview
  • create an email account, if you do not already have one
  • register on Universal Jobmatch (GOV.UK)
  • write your CV, with support if needed from your adviser
  • write a covering letter for your CV, with support if needed
  • write an 'advert' for yourself, outlining your skills, qualifications and abilities
  • complete a Jobcentre application form
  • practice filling in on-line application forms

The list is not exhaustive - you can discuss what steps best suit you with your adviser.

Your adviser can arrange for a Work Placement, Work Trial or Work Experience with a suitable employer when appropriate.

Next Steps

‘Next Steps’ Session

Every 6 – 8 weeks in the IT Suite (first floor)

Next session - 23 July

09.30am – 12.30pm

Contact your advisor to be referred now

Session for customers who are considering options for their Work Related Activity or for those looking to take the next step.

Guest speakers will be providing information on a variety of topics such as voluntary work, training, work experience and Access to Work.

Step Forward

Step Forward is a specialist local provision based in Fleetsbridge, Poole.

Their specialist advisors are experienced with helping people with multiple and complex needs who have health or disability barriers preventing them moving towards and into sustainable employment.

Step Forward will help you improve your confidence and become more positive about moving towards work.

Your Step Forward coach will offer a one to one service and can meet you in a local library/café. They will work with you to produce an agreed personal action plan.

You will have access to specifically tailored modular support to help address individual barriers. The programme aims for a return to work within three months.

Please speak to your Personal Adviser (01305 328190, textphone: 0845 608 8551) to find out more as places are limited.

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